Technical Writer for a well-known consumer device company in Sunnyvale, CA Job at OSI Engineering, Sunnyvale, CA

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  • OSI Engineering
  • Sunnyvale, CA

Job Description

A globally leading technology company is looking for a Technical Writer to develop clear, accurate, and user-friendly hardware repair documentation and training content for service technicians. In this role, you’ll collaborate with cross-functional teams to create procedural guides, video scripts, and technical content that support technician learning and workflow efficiency. This is an exciting opportunity to contribute to world-class service materials that enhance the customer repair experience - apply today to join an innovative and fast-paced team.

Job Responsibilities:

  • Develop clear and accurate hardware repair procedures and documentation
  • Create training materials to support technician learning and workflow understanding
  • Ensure technical content is concise, consistent, and easy to follow
  • Collaborate with cross-functional teams to maintain accuracy and clarity in documentation
  • Support continuous improvement of service and repair content quality
  • Write and edit procedural video scripts, manage content strategy, and analyze content performance through data analytics

Key Qualifications:

  • Excellent communication, collaboration, and organizational skills
  • Ability to research technical topics and convey technical information to readers of varying skill and experience
  • Experience writing step-by-step hardware procedures
  • Ability to balance multiple tasks for several projects at the same time, often on short timelines
  • Experience with style guides (experience writing globally and accessibly is a plus)
  • Experience with content management systems, digital asset management, word processing, and spreadsheet apps
  • Trustworthy; often information is confidential

Education:

  • Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required

Key Note: Please include a portfolio showcasing sample scripts you’ve written, along with links or references to the resulting video content (if available), even if you were not the video producer.

Type: Contract

Duration: 3 months with extension

Work Location: Sunnyvale, CA (100% on-site)

Pay rate: $50.00 - $74.50 (DOE)

Job Tags

Contract work,

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