Job Description

Location: Denver Tech Center

Schedule: Hybrid (4 days onsite)

Salary: $100k - $110k (depending on experience) + 10% bonus

Type: Full-Time, Direct Hire

Please note: Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. We are unable to partner with third-party vendors or engage in Corp-to-Corp (C2C) arrangements.

Essential Functions:

Solution Implementation

• Research, design, propose, build, and implement solutions for initiatives, inclusive of software implementations, custom development, reporting solutions, and workflows.
• Be an active participant in the completion of projects and initiatives with IT, internal personnel, contract personnel, and third-party partners.
• Work with developers on behalf of stakeholders.
• Facilitate workgroups to document, evaluate, and reengineer processes.
• Assist with the ongoing activities of administration, configuration, and support of key systems
• Project Management
• Play active role with project management leadership to multiple initiatives assigned including but not limited to scope, timelines, status reports, risks management plans.
• Develop and execute effective change management plans to ensure adoption from stakeholders.
• Drive the testing efforts inclusive of creating test cases and plans, bug fix efforts, and testing.
• Documentation & Communication
• Assist in creating training materials and conduct training to develop proficiency on solutions.
• Communicate with stakeholders and team members proactively, clearly and amicably to build consensus and cooperation.

Required Skills:

• Ability and desire to learn and train on new software/systems at a rapid pace; ability to become a recognized expert on those systems
• High degree of emotional intelligence & ability to facilitate, negotiate, influence, and build consensus in crucial conversations
• Provide written and verbal explanations/information on complex issues that ensure comprehension by audience
• Intermediate project management skills to manage, and execute projects throughout a full lifecycle in a highly matrixed organization
• Demonstrated ability to manage multiple projects, deadlines, and priorities in a dynamic work environment
• Advanced skills in eliciting requirements, process diagramming, root cause analysis, and test management
• Advanced analytical and forward-thinking skills to define, analyze, and solve complex problems through innovative approaches or solutions.
• Must be self-directed; able to work independently and as a team player
• Recognize when to deviate from standards versus follow process.

Education and Experience:

• 5+ years of experience in a similar role
• 3+ years leading and hands-on management of cross-enterprise software projects and implementations; experience with web-based projects preferred
• 3+ years facilitating transformative business process changes
• 3+ years of experience directing efforts of third-party technology partners & IT service providers
• Undergraduate degree or equivalent experience/education
• Intermediate proficiency in Office Suite, Lucidchart, Monday or equivalent tools
• Advanced Excel experience with intermediate power query proficiency desirable
• Proficient in assisting with the creation of Business Cases and Cost Benefit Analysis
• Intermediate proficiency with software development lifecycle tools
• Intermediate proficiency with business intelligence/ reporting tools desirable

Benefits

* Comprehensive medical, dental, and vision coverage through Aetna

* Health savings account option with employer contributions for eligible plans

* Company paid basic life and AD&D insurance, plus optional supplemental coverage

* Company paid short term disability, and long-term disability for salaried employees

* Voluntary long-term disability available for hourly employees

* 401(k) retirement plan with employer match after one year of service

* Paid time off, observed holidays, and a dedicated community service day

* Employee assistance program and additional voluntary benefit options

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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