Job Description

Imagine your future with us!

At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About the role:

Working onsite at the Kelso Washington location, the Laboratory Manager will be responsible for the sustainable financial and commercial performance of the nominated business. They will be responsible for strategic and business planning and the execution of those plans. The Laboratory Manager will be responsible to ensure the business meets all local federal government compliance and ALS government requirements.

Position Duties and Scope:

Strategic Thinking

• Management of Environmental laboratory, plus any regional service centers
• Aligning the business to the ALS purpose; Science. Assurance. Sustainability.
• Aligning the business to the company’s core values: Safe, Resilient, Curious, Committed, Caring, Honest
• Aligning the business to the ALS strategic themes, client centricity, growth, innovation and technology and ALS way
• Aligning the business to the ALS brand promise; Right solutions Right partner
• Participation in the formulation of regional strategy and business plans
• Strategic and business planning for the business unit
• Ensure the business execute on the strategic plan and business plan objectives to achieve targets

Financial

• Alignment to a low to cost produce product positioning strategy
• Achieving budgeted financial performance and sustained profitable growth
• The preparation of annual budgets
• Managing CAPEX and OPEX to meet business needs
• Manage cost control, labour management and operational performance of the business unit
• The management of debt collection and cash conversion
• Final approval of accounts payable

Client Focus

• Supporting the ALS brand position of technical leadership in the market
• Development and maintenance of client relationships
• Management of turnaround time performance and client service
• Providing timely and high-quality service to clients
• The development of a client service culture that supports high levels of client retention and share of market
• The development and execution of a sales & marketing strategy that targets new client acquisition
• The development and execution of a business development strategy that positions the business for high levels of performance and growth
• The development and implementation of a pricing strategy that facilitates business goals.
• Management of formal client feedback mechanisms – NPS and/or client survey

Managing People

• Builds trust within the team
• Takes ownership of business-critical initiatives
• Ensure that the staff structure and capabilities can facilitate current and future business needs including succession planning.
• Lead a framework for staff engagement, development and learning
• Holds staff accountable for outcomes
• Staff development to meet the current and future needs of the business
• Succession planning to support the continuing success of the business
• Management of the Performance Management Review framework and fulfilment of its goals
• Ensure direct reports have suitable skills and training for the roles they are fulfilling, including mentoring to direct reports.
• Ensuring appropriate human resources management practices are developed and maintained

Quality, Safety and ESG

• Compliance with regulatory and ALS policy requirements for governance
• Ensure legislative and best practice compliance issues are observed
• Adhere to the ethical and compliance requirements of the ALS Limited brand and all associated policies
• Ensuring that the quality of data produced and the methodology used is maintained at a level that meets or exceeds company and market acceptable standards (based on ISO17025, NELAC etc).
• Ensure the integrity of the laboratory’s quality system is maintained and further developed.
• Assessing the results of quality audits and client complaints and implementing improvements as required.
• Foster a working environment that aims to increase quality, safety, productivity and efficiency through upgrading technologies, methodologies and innovative processes
• Managing and supporting the development of a diverse workforce
• Alignment and support towards ALS’ carbon reduction strategy
• Support towards the social commitments of the organization

Other

• The submission of a monthly report appropriate to the role
• The submission of quarterly business plan updates for the business unit
• Provide local representation and leadership in any major contract negotiations (including leases).
• Be present as the lead person on site for all legal requirements.
• Other duties related to the successful operation and administration of the business, or required by the Regional or General Manager Environmental, USA

Education and Professional Experience:

• Bachelor’s Degree in Science and/or Business
• Minimum 10 years’ previous laboratory and/or business experience, including not less than 3 years’ in a management role.

Core Competencies:

• Alignment to the company’s core values and culture
• Passion for science, technology and innovation
• Demonstrate ability to foster a strong team dynamic
• Ability to think strategically and execute on projects
• A client focused business style and ability to develop relationships
• Demonstration of a learning mindset
• Strong self-awareness and communication skills
• Mental agility – ability to understand and solve complex problems
• People agility – ability to maximize outputs from a diverse range of people
• Tolerance for uncertainty or ambiguity
• Ability to be assertive and implement change
• Ability to work under pressure and meet deadlines
• Time management skills
• Strong leadership attributes
• Business acumen – strategic planning, business planning and knowledge of financial instruments
• Ability to travel when and as required
• Contributes actively to team discussions
• Professional image

Other Requirements:

• Any tasks assigned by Regional Manager
• Ability to travel when and as required
• Occasionally lift and/or move up to 50 pounds and lift and/or move heavier loads with assistance.
• Must be able to work on computer while sitting for up to 8 hours per day.

Working at ALS:

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our benefits include:

• Structured wage increases
• Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

About ALS:

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone matters:

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society

ALS is a VEVRAA Federal Contractor.

EOE AA Minority, Female, Veteran, Individuals with Disabilities

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ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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