Job Description

Location: In-person, Seattle, WA

Hours: 10–20 hours/week (flexible), with possibility to expand to more hours or a supervisory role over time

Compensation: Up to $24 per hour (depending on experience), with opportunity to move toward lead/supervisor rates as responsibilities grow.

Core Fulfillment & Warehouse Duties:

• Pick, pack, and ship customer orders with accuracy and speed
• Use Shopify for order management and ShipStation for shipping logistics
• Receive inventory, label, unpack, and restock as needed
• Keep warehouse organized, clean, and efficient
• Monitor for shipping errors, damage, quality issues, and help troubleshoot
• Assist with periodic inventory counts or cycle counts

Operational / Leadership:

• Help define and monitor performance metrics (e.g. order accuracy, throughput, error rates)
• Enforce operational standards and best practices in the warehouse
• Provide guidance, feedback, and informal supervision to other fulfillment staff
• Identify process improvements and help implement changes
• Assist with training newer staff or cross-training
• Lead small team huddles or planning as needed
  

Must-Have Qualifications:

• 1+ year experience in a warehouse, fulfillment, or logistics role (or equivalent)
• Familiarity with Shopify and/or ShipStation (or strong willingness/ability to learn quickly)
• Excellent attention to detail and commitment to accuracy under time pressure
• Physically capable of lifting packages (up to ~40 lbs) regularly
• Strong communicator and collaborator
• Operational mindset: interest in metrics, process, and continuous improvement
• Able to adapt, cross-train, and shift between roles (pick, pack, receiving, etc.)

Nice-to-Have:

• Prior leadership, team lead, or supervisory experience (even informal)
• Experience setting or tracking KPIs (e.g. throughput, error rates)
• Experience with other warehouse management systems or order-fulfillment software
• Basic data skills (spreadsheets, reporting)
  

• Work in a mission-driven company making a difference
• A role with hands-on fulfillment work + opportunity to shape operations
• Growth path into leadership / operations roles
• Flexible scheduling (within warehouse hours)
• Exposure to e-commerce tools, systems and process design
• Supportive and collaborative team environment

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