Job Description

Job Title : Front Office Receptionist/ Workplace Service Coordinator (100% onsite)

Location : McLean, VA 22102 (5 days/week)

Contract Duration : 4 months

Pay Rate: $28/hr on W2

Role is between a receptionist and a facilities manager

Top Skills :

1.) Proficiency in Google products

2.) Customer Service Experience (customer facing and virtual)

3.) Ability to lift and move up to 25 lbs

4.) Ability to work an 8am - 5:00pm shift (potential for OT)

Must have skills : Customer service experience, case management user experience

Teachable skills : Google workspace, CRM experience, facilities management

Business Justification:

• Our current team in the DMV is stretched thin, and we had been requested to provide additional regional site support. This has impacted our ability to deliver the necessary the high level operational and hospitality support in our offices.

Job Description:

• The Workplace Services Coordinator will report to the Manager, Workplace Services and will be responsible for the day to day hospitality requests and operations for the building's office space.
• The Coordinator will also work directly with the Lead Coordinator, Workplace Services.

Responsibilities include, but are not limited to:

• reception and guest services, providing welcome tours to new hires, assist with badging requests, re-arranging furniture (rolling chairs, rolling training tables), setting up power locations, assisting with catering set ups and clean up from events, gathering and managing lost and found items, delivering packages to employees, taking office supply inventories and overseeing the day porter service in the building.
• This position is fast paced and requires a high level of front facing and digital customer service .
• Time management skills and experience with ticket management a must.

Current team is 1 FTE and 2 contractors. Possibility of working in our DC office when support is needed

Interview : 2 round

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