Job Description

Our Client, a top building material manufacturer/ distributor is currently seeking a proactive, detail-oriented ENTRY LEVEL Customer Service Rep (CSR) to deliver outstanding support to our customers and sales team.

NOTE: This position is for someone with 1-5 years CSR experience only. It is intended for someone who is looking to start their career with a great established company and wants to grow within. It is NOT for someone who is looking for a job while in school or a bridge to another company/industry.

This is a full-time direct hire fully in office position.

Responsibilities:

• Answer calls and emails to assist customers and promote Companies products.
• Enter and process orders in their Sage X3 ERP system.
• Coordinate with warehouse, sales, and logistics to ensure smooth order flow.
• Handle EDI orders, invoices, and credit memos.
• Support domestic and international shipping documentation.

Qualifications:

• Proficiency using computers, Microsoft Office, and email/internet applications.
• Experience with Sage X3 or other ERP systems a plus.
• Strong communication skills and attention to detail.
• At least 1 year of customer service or office experience.
• Ability to easily get into office in Edison 5 days a week. (no public transportation close by)
• Bilingual in Spanish a HUGE plus
• Building Materials or Construction industry experience a plus.

Benefits:

• Hourly position ($20-$25/hr depending on experience.) OT is rare.
• 401(k) with company contributions (after 1 year).
• Health Insurance (after 90 days).
• Company-paid Life Insurance.
• Paid Time Off and Holidays.

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